EXPERIENCED – INSIGHTFUL – ENERGETIC

Paul Whiffen

I have been working in KM for 20 years, including Head of KM for three organisations in different sectors. I understand the theory and know how to make KM real and effective from experience gained in both leadership and supporting consultancy.

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The Knowledge Domain Owner Role

A key role in a knowledge managing organisation is that of the Knowledge Domain Owner (KDO). In simple terms, this is about saying there are critical knowledge domains or areas in the organisation that need to be actively owned and maintained as such. It’s all built on the underlying foundation that what we know is a valued organisational asset.

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